A:
Our return policy for software refunds extends only to unopened software. If you order
cds only and you return the cds still sealed in their envelope within 30 days, we will
refund the software price you paid minus the shipping costs.
Download orders do not qualify for refunds even if you also ordered and returned
software cds because once you receive the
download codes, it is the same as having installed the software. If your software
is defective, we will replace it at no charge within 30 days of purchase.
Please read all product descriptions for software to be sure you are ordering
the right program because we cannot do product exchanges.
Our what to order for your location page is very helpful
if you are unsure what software will work for your game.
Our return policy for books is nonexistent. Once a book has been opened and the cover
is creased back, it is no longer a new book and cannot be shipped to another customer.
All books we sell are described extensively on our web site, so when you order them
there should be no surprises. Click to view contents: Lottery Master Guide,
Lotto How to Wheel a Fortune,
Lotto Wheel Five to Win,
Lotto Winning Wheels for Powerball & Mega Millions.
